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Dispatch

The live map now shows every driver on shift, their trip, and anything running late

The dispatch map no longer goes blank when a driver’s phone stops sharing its location. Every driver on shift appears on the map, the trip they are on is drawn as a line, and late pickups stand out in red.

Every driver on shift is on the map

Drivers often switch to another navigation app, close Roga Dispatch, or lose signal, and the map used to show nothing for them. Now each driver on shift always has a marker. When their phone is sharing its location, the marker is solid and the roster shows how recent it is. When it is not, the marker is hollow, labeled “est.”, and placed where their schedule says they should be right now.

  • A fresh location from the driver’s phone always takes over from the estimate.
  • Click a marker to see the driver, whether the position is live or estimated, their next stop, and any late warning.

See the trip they are on

Each driver’s current trip is drawn as a line from where they are, to the next stop, and on to the drop-off. The lines are straight, so they show where a driver is headed, not the road route.

Late pickups stand out

If a pickup is past its scheduled time and the rider has not been picked up, or a drop-off is overdue, the driver’s line and marker turn red, and the roster row shows a Late badge with the reason, such as “Pickup 14:10 overdue”.

A clear message when nobody is on shift

When there is nothing to show, the map now says why: either all of today’s runs are finished (with the time of the last drop-off) or no runs are planned today.